Course Details

Choosing Excellence! Customer Service in Child Care

Course ID 69804

Cherokee Nation Child Care Resource Center

(918) 453-5056

Description

Customer service is essential to grow your business. In this training, participants will learn practical tips for proper customer service methods. Ways to meet customer needs, and at the same time maintaining customer loyalty and satisfaction. Upon completion of this course, providers will learn ways to work as a team as well as learn to own your job.

2.00 Hours

Course Level

Formal

General Continuing Education

Course Category

Early Childhood

Formal Approved

(2 Hours)

CDA Content Areas

Strategies to manage an effective program operation (2 Hours)

Infant Mental Health Core Competency Areas

Family Child Care Home Provider

Child Care Center Staff

School Age

Adults

Goals and Objectives

Participants will:
Use positive communication
Show positive image and attitude
Teamwork
Ways to own your job
Ways to go the extra mile

There are no events currently scheduled for this course.