Course Details

CCEI960: Staff Communication: Educational Partnerships

Course ID 70855

ChildCare Education Institute

(800) 499-9907

Description

This course provides directors, administrators, and aspiring directors with a greater understanding of the value of good communication skills, as well as various techniques for listening and responding appropriately to staff, parents, and children.

1.00 Hours / 0.10 CEUs

Course Level

Informal

CEU Course

Course Category

Early Childhood

General Course

(1 Hour)

CDA Content Areas

Strategies to manage an effective program operation (1 Hour)

Infant Mental Health Core Competency Areas

Administrative

Adults

Goals and Objectives

• Define the communication loop and identify barriers to communication
• Identify factors in verbal communication
• Recognize the role of empathy in communication
• Define active listening
• Identify negative communication strategies
• Distinguish between problem-oriented and person-oriented approaches to problem solving

There are no events currently scheduled for this course.